All the products you purchase on the site are photo-graphic-production.com uses photographs or visual representation licenses. To enjoy the rights to use the \ image you just aqcuérir, you have for a period of 72 hours (3 days) to proceed to download your file once your order is confirmed.
Note that you can save time when you pay your order by credit card or PayPal, the download link is immediately active on the page with your order confirmation.
To download the image file format "jpeg", you will find an internet link on your "Order History" when you are logged on the site, on which you must click to start downloading the file to the hard drive of your computer.
You can download once ordered the file.
Jpeg files you download after your order do not include any watermark, like the one on the photographs visible on the website.
We remind you that you have a legal obligation, to post on (or under) each photograph you run, the words "© Olivier Tuffé", whatever the medium: print or digital. thank you in advance.
Items (material products: hard copy, print derivative eg) ordered are shipped to the delivery address indicated during the ordering process. Products are shipped within 48 hours after validation of the payment of the order.
Our deliveries are insured to the following countries : France, Allemagne, Autriche, Belgique, Danemark, Espagne, Finlande, Grèce, Irlande, Islande, Italie, Luxembourg, Monaco, Norvège, Pays-Bas, Portugal, Royaume Uni, Suède, Suisse, Etas-Unis, Australie.
Delivery costs are calculated according to the rates in effect for ways to shipments Colissimo or Letter standard, depending on the country and the destination address you selected when ordering.
Upon receipt of the package, the customer must verify the state of the packaging and goods. In case of damage (smashed package, open, broken, streaming ...) the customer must see and refuse the carrier. A claim must be made to it in order to get a refund.
You can download by clicking on the following link the withdrawal form (Pdf).