These Conditions of Sale are concluded between, on the one hand, Olivier TUFFE, photographer, the company's domicile : 42 Route d'Orléans, Lignerolles 45310 COINCES France, it-after called "PHOTO-GRAPHIC-PRODUCTION" and on the other hand, people wishing to purchase via the website photo-graphic-production.com hereinafter referred to as "user". These conditions relate exclusively to non-commercial individuals. The parties agree that their relations will be governed by this contract. If a condition is found to be lacking, it would be governed by the procedures in force in the remote sales sector whose companies have headquarters in France. "photo-graphic-production.com" undertakes to comply with all the provisions of the Consumer Code relating to distance selling.
These Terms apply to all sales of products presented on the photo-graphic-production.com site. Any order placed therefore entails full acceptance of these conditions. Only the buyer can claim hereof, including provisions relating to the guarantee. These terms may be changed at any time and without notice, the changes are applicable only to orders placed after the date of implementation. These terms and conditions are permanently accessible in computer formats for printing and downloading.
The products offered for sale by "photo-graphic-production.com" are only in the stocks. An indication of availability (quantity available) of the products is provided to the customer at the time of placing the order. If, despite our vigilance, the products prove unavailable after ordering, "photo-graphic-production.com" inform the customer by mail or e-mail as soon as possible. The customer can then cancel or exchange the order by answering e-mail or mail.
Prices are in euros net price, and excluding postage costs. Prices are subject to change at any time and without notice, the changes are applicable only to orders placed after the date of implementation. Participation in shipping is indicated before the validation of the order. Shipping costs are not refunded in case of cancellation of an order after its shipment and will be deducted from the amount of repayment within 15 days of the cancellation.
The products offered for sale by "photo-graphic-production.com" comply with the applicable standards in France. Items such as including graphics and all the information and characteristics illustrating and accompanying products are not contractual. Consequently, "photo-graphic-production.com" does not incur any responsibility for any error or omission of any of these items or any change said elements.
In all cases, the sales contract is deemed concluded at the time of the flow of user's account for payment cards, chèques or the date of receipt of the transfer when bank transfer. Electronic signature: The "double CLICK" user under the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.
The user wishing to purchase one of these products may click on its graphic representation. This product is added to the shopping cart. When the user intends to finalize the order, he can click on the "order" button. It is then directed to a page with a summary of all the items to be included in its next order, and it has at this stage of the opportunity to confirm or delete some of the items contained in the shopping cart. It also has the option to cancel the procedure and return to his shopping cart without the order is validated. If the summary containing product prices and shipping suit it, the user can enter its coordinates delivery and billing and click on the logo of the bank of their choice to be directed to the secure server said bank to make payment securely. The user's bank details are therefore at no time in possession of "photo-graphic-production.com". Once payment is confirmed, "photo-graphic-production.com" sends the user a summary of the order by e-mail including including details of items ordered, the total net price including the costs of delivery, and delivery times envisaged.
Payment by check is only possible for checks in euros drawn on a bank domiciled in France and made payable to Olivier TUFFE. The customer is invited to join its Regulation, the order signed and addressed by mail to the following address: Olivier TUFFE 42 Route d'Orléans, Lignerolles 45310 COINCES France. The order will be processed upon receipt of the check, which can extend the delivery time. Failing settlement within 15 days of the registration of the order, the order will be canceled.
The user must possess all necessary approvals for use the payment method he chose during the validation of his order. "photo-graphic-production.com" household is also the possibility to suspend or cancel any order or delivery in case of refusal of payment authorization issued by the financial institutions surveyed according to the mode of payment chosen by the user. Similarly, it allows for the possibility to refuse to consider an order or a delivery from an Internet user with whom a particular dispute over payment of a previous order remain. User is further advised that "photo-graphic-production.com" can proceed with the analysis and / or verification of orders to fight against fraud, and within it reserves the possibility to ask the user any proof it deems useful. It reserves at the end of this procedure the possibility to suspend or cancel any order or delivery, even if payment authorization issued by the relevant financial institutions, where the analysis and / or give these checks to think that the said order is placed in fraud of a third party. She also can not accept any liability for malfeasance or fraudulent use of any means of payment which would not have been detected by this procedure of analysis and / or auditing.
The products are delivered to the shipping address provided by the user when ordering online or offline. In case the delivery address is different from the billing address, it is for the user to provide these two distinct addresses in the order form. Similarly, it has the user to provide any useful information on delivery at its command to enable carriers to make the delivery. In case of erroneous or incomplete information that led to the inability of the carrier to make the delivery, a second delivery will be made after the return of the goods by the carrier "photo-graphic-production.com" This return for prior payment of the amount of new Shipping costs on the part of the user.
The ordered products are delivered in the client's mailbox if it allows. If necessary, a notice is left to the customer to retrieve his order in his neighborhood post office. In case of refusal of delivery by the customer it will be refunded the amount of the order less shipping costs of delivery.
Each carrier undertakes on-time delivery and is therefore solely responsible for their observation. In case of non-compliance with these deadlines, it is appropriate for the client to contact initially the carrier concerned to ensure that the products ordered are not the subject of a pending. In case of delay or difficulty to locate the products ordered, the customer must send an email to "photo-graphic-production.com" at: firstname.lastname@example.org and "photo-graphic-production.com" attempt to locate the package eventually lost by the carrier. In such a case, "photo-graphic-production.com" is dependent on the deadlines imposed by the carriers concerning the statement of loss and refund the item. These times may vary depending on the carrier. No refund of the customer will not therefore take place before the carrier has declared lost, at the conclusion of its investigation, the products ordered. As soon as the declaration of loss made by the carrier, "photo-graphic-production.com" will refund or exchange any products.
The consumer has a withdrawal period allowing him to renounce his purchase within 14 days of delivery, pursuant to the provisions of Law No. 2014-344 of 17 March 2014 on consumption, known "Hamon law." However, "the user" does not have to wait for the receipt of the goods to retract: he can exercise his right before delivery. It is imperative to advance its intention to return the package within the framework of the exercise of his right of withdrawal to the email address : email@example.com using the form below : download the form, or registered letter to be sent to the following address : Olivier TUFFE photo-graphic-production.com, 42 Route d'Orléans, Lignerolles 45310 COINCES (France).
The delivered products must be returned to "photo-graphic-production.com" to user fees and under his responsibility, leaving it to him to make the transportation insurance (Colissimo), in perfect condition for resale. In case of dispute, the consumer must provide proof of shipping. Subject to compliance with the above provisions, "photo-graphic-production.com" provide a refund for products ordered for the amounts on the order, including shipping costs, within 14 days of receipt of product ("User" does therefore supports the return shipping cost). No refund will be made if the products are not perfectly intact.
Transport risks are entirely the responsibility of the sender, so it belongs to him to ensure the safe delivery, including by ensuring it is sent (Colissimo suivi). Return costs are entirely borne by the sender, except where the return is motivated by an error of "photo-graphic-production.com" in preparation of the order.
The warranty period of our products is 6 months, provided they are used in accordance with the use that it must be done. To qualify it is imperative to keep the purchase invoice of the product. In case of defective product the customer will make his return under the conditions set out in Article 7 of these terms and conditions. The damage caused by misuse of the product or by an external cause (such as non-compliance with washing conditions) does not give rise to a guarantee. The provisions of this Article shall not deprive the consumer of the legal guarantee described in Article L 211-1 of the Consumer Code.
According to the law of January 6, 1978 amended by the Act of August 6, 2004, users have the right to access and rectify their personal data. This data is provided only in order to proceed with the delivery of products ordered through the siteElles are required for the processing of their order. If optional data should be collected, the user will be notified of this voluntary. The user is notified of that refusal to provide mandatory data has consequences for the inability to make delivery of the products he wishes to order. It is also advised that as part of the audit process information provided at its command, the data may be transferred to third parties for the sole purpose of verification. The consumer has the opportunity to object to any transfer to third parties of personal data concerning safe third parties responsible for the verification of mandatory data in the order, provided that this opposition may have the consequence unable to process his order.
The reciprocal obligations of these terms may be suspended upon the occurrence of a fortuitous event or force majeure. Will be considered as such include those usually retained by the jurisprudence of French courts and tribunals. These terms and conditions are subject to French law regarding the substantive rules as the rules of form. Any dispute will be subject to an attempted settlement.